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Due to a rise in the number of applications this year we are unable to accommodate any more requests for the viewing platforms and all accessible car parking spaces are now full.

If you are wishing to register to see the BSL performance interpreters, accessible toilets or the PA ticket scheme, then please email accessibility@teamlove.orgFor all other enquiries please contact enquiries@teamlove.org

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We are proud to announce that The Downs has been awarded Bronze by the Attitude is Everything Charter of Best Practice. As a festival, each year we are continuing to assess our accessible facilities and are constantly striving to make the site and overall experience better for our deaf and disabled customers.

The following information provides details about the bookable accessible provisions at the festival. If you have any questions that are not answered below please contact accessibility@teamlove.org.

If you would you like to register to use of any of following accessible facilities:

Personal Assistant Ticket / Viewing Platforms
Accessible Parking / Accessible Toilets
Lowered Bar Areas
BSL

Firstly, you will need to purchase a ticket in the usual way, click here and complete the accessibility form below by selecting the facilities you wish to use. You will also need to upload some supporting evidence along with your application. (Please read the form for details of suggested documents). Once you have submitted your form we will get back to you to within in two weeks to let you know if it has been approved.

Please note that submission of the form alone does not automatically guarantee eligibility for use of the accessible facilities.  If you have any queries about eligibility, please contact us prior to purchasing your ticket, as all tickets are non-refundable.

You can also book your standard tickets on the phone by calling SeeTickets on 08445790096

If you require the form in an alternative format please contact us.

Our accessible facilities will only be available to ticket holders who have pre-registered their requirements. This is to ensure that we have time to put appropriate provisions in place on site. Please complete the form no later than 3rdAugust. Information Packs will be sent out to anyone who has successfully registered during the week before the event.

Festival Site Information

The Downs is a green-field site (Durdham) Downs, Clifton. It has limited tarmac paths on the peripheral entrances and exits, some of which involve mild inclines. While there are some sheltered areas (some stalls and marquees), it is mainly an open-air event. Ground conditions are therefore weather dependant (if we experience extreme weather the ground may become muddy), therefore mobility across the site may become compromised. We ask you to consider this before purchasing a ticket.

Induction Loops

There will be an induction loop at the Accessibility Box Office and in the Information Stage Area. 

British Sign Language (BSL) Interpreters

This year we are delighted to announce that this year we will have two BSL interpreters
to perform for a few of our Main Stage acts.

Please contact accessibility@teamlove.org for enquiries.

Assistance Dogs

We welcome assistance dogs on the site. There will be an area provide for toileting and drinking. Please let us know on your form if you are bringing one.

Strobes

Please note that strobe effects may be used at this event however, there will not be any specific announcements prior to their use.

Mobiloo

Mobiloo is an onsite changing facility with toilet, hoist and changing table. N.B. Please bring your own sling if you wish to use the hoist.

Medical Services and Welfare Area

We have an onsite Medical Tent with trained First Aiders by The British Red Cross. We also have an Information and Welfare Area which can be used by our accessible ticket holders should they need a moment of calm.

If you have any queries, please contact accessibility@teamlove.org or call 0117 941 1611.

Please note: The disabled access facilities are for festival goers with permanent disabilities – pregnant women and people with recent injuries such as broken legs, hip replacements etc do not qualify.